Collection site operations
One system for the whole collection site.
Scheduling, donors, collections, chain of custody, MRO status, documentation, billing and reporting — connected, so the record is complete the moment the work is done.
Access is reviewed before an account is issued.
A collection, end to end
The record keeps up with the work.
Each step writes to the same record. Nothing is re-keyed, and nothing is reconstructed afterwards from memory.
- 01
Appointment scheduled
The donor, company, reason for test and panel are set before anyone arrives.
- 02
Donor checked in
Identity and authorisation are recorded against the appointment.
- 03
Collection recorded
Chain of custody captured step by step, DOT or non-DOT, as the collection happens.
- 04
Documentation attached
Forms and supporting documents land on the record, not in a separate folder.
- 05
Status tracked to MRO
The result path stays visible while it sits with the reviewing officer.
- 06
Invoice generated
Billing draws on what was actually performed, and the history stays attached.
Inside the application
What the work actually looks like.
Six of the screens a collection site runs on, and what each one produces.
Everything on one record
Clients, donors and history in the same place.
A company, its contacts, its donors and every collection they have ever had sit together. When a question arrives about a test from two years ago, the answer is on the record rather than in an inbox.
- Client and company management
- Donor and participant records
- Collection history, DOT and non-DOT
- Audit history on the activity that matters
Beyond the collection
The business side stays attached to the work.
Estimates and invoicing
Quote the work, then bill what was actually performed. The invoice keeps its link to the collections behind it.
Equipment records
Track the equipment a site depends on as part of operational readiness rather than as a separate spreadsheet.
Collector qualifications
Qualification and training records, with expiry visible before it becomes a problem.
Contractors
Contractor details and payment records held alongside the work they performed.
Reporting and exports
Operational reporting and MIS output, exportable when someone needs the numbers elsewhere.
Forms and documents
The paperwork a collection produces, stored against the record it belongs to.